Rücksendungen

If for some reason you would like to return the goods purchased in our store, here you will find all the necessary instructions on how to do it. Information on whether a given product is subject to return can be found in our regulations.

Remember that you have 14 days to return the goods from the day you receive them. Returns made after this period will not be considered.

The return procedure in our store is very simple and consists of the following steps:

Schritt 1

FÜLLE DAS RÜCKGABEFORMULAR AUS

If you want to return the purchased goods, first download and fill out the return form available at this link:

Return form

Then you should print the completed form.

SCHRITT 2

BEREITE DAS PAKET MIT DER ZURÜCKGESANDTEN WARE VOR

Place the printed form and the returned goods in the package in which you intend to send it back.
If possible, use the packaging in which you received the goods – this will save you money and help reduce the amount of waste.

The package with the goods should be prepared in such a way that the returned goods reach us safely.

Remember that in accordance with Article 34 of the Act of 30 May 2014 on consumer rights, you are responsible for any damage and wear to the goods caused by you, the value of which we may deduct from the money returned to you.

SCHRITT 3

SENDE DAS PAKET MIT DER ZURÜCKGESANDTEN WARE

Send the prepared package by post or courier to the following address:

Adsystem sp. z o.o.
ul. Atramentowa 11
55-040 Bielany Wrocławskie

SCHRITT 4

WARTE AUF DIE RÜCKERSTATTUNG

We will refund the money for the goods within 14 days from the day we receive the package.
We will return the money to you in the same way that was used for payment for the goods.

If you have any questions or doubts regarding returns in our store, contact us by e-mail at: handlowy@adsystem.pl or by phone at: +48 672 672 200.