If you want to return the purchased goods, first download and fill out the return form available at this link:
Then you should print the completed form.
Place the printed form and the returned goods in the package in which you intend to send it back.
If possible, use the packaging in which you received the goods – this will save you money and help reduce the amount of waste.
The package with the goods should be prepared in such a way that the returned goods reach us safely.
Remember that in accordance with Article 34 of the Act of 30 May 2014 on consumer rights, you are responsible for any damage and wear to the goods caused by you, the value of which we may deduct from the money returned to you.
Send the prepared package by post or courier to the following address:
We will refund the money for the goods within 14 days from the day we receive the package.
We will return the money to you in the same way that was used for payment for the goods.
If you have any questions or doubts regarding returns in our store, contact us by e-mail at: handlowy@adsystem.pl or by phone at: +48 672 672 200.